Privacy Policy

Personal Information:

For Oahra, India’s leading wellness brand, protecting your personal information is our top priority. We value the trust you place in us and are committed to safeguarding the privacy and security of the information you share. This includes details such as your name, contact information, email address, billing and shipping addresses, payment details, and any other information you provide while engaging with our products, services, or website. We collect this data solely to enhance your experience, process your orders, provide customer support, and inform you about our latest wellness offerings, all while ensuring that it is handled with the highest level of confidentiality.

Privacy Policy – Oahra

Introduction

Throughout this document, the terms “we”, “our”,
“us”, or “Oahra” refer to Oahra Private Limited. The terms
“you” or “your” refer to any person who accesses, browses, or uses our website and services.

Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website. By visiting or using our website, you agree to the terms of this Privacy Policy. Please read it carefully before proceeding.

1. Information We Collect

When you register, place an order, or interact with our website, we may collect personal information such as:

  • Full name (first and last)
  • Contact details including email address, phone number, and mailing/shipping address
  • Login credentials (username and password) you create for your account
  • Date of birth, gender, and demographic details
  • Order history, payment details (except full card information), and transaction records
  • Browsing behavior such as pages viewed, time spent, clicks, and preferences
  • Delivery updates or address changes provided by you or our shipping partners

You may choose not to provide certain details, but doing so may limit your ability to use some features or services on our website.

2. Why We Collect Your Information

We collect and process your data to:

  • Create and maintain your account with us
  • Process and fulfill your orders
  • Communicate updates, offers, and important notices
  • Improve website functionality, user experience, and security
  • Personalize recommendations and promotional content based on your
    preferences
  • Detect and prevent fraudulent or unlawful activities
  • Comply with legal and regulatory obligations

3. How We Collect Your Information

We gather information in the following ways:

  • Directly from you when you register, place an order, or contact us
  • Automatically when you browse our website, using cookies, tracking
    tools, or permissions
  • From third-party service providers, such as delivery partners, who
    provide updated information to help us fulfill orders more efficiently

4. Sharing of Information

We do not sell or rent your personal information for commercial gain. We may share your information:

  • With trusted business partners or service providers to fulfill your orders
  • With payment gateway providers to process secure payments
  • With legal authorities where required by law or for fraud prevention
  • With advertising partners to provide interest-based offers (only if you have consented)
  • In cases where you have given explicit consent for us to do so

Our partners are bound by contractual obligations to handle your information securely and use it only for the agreed purposes.

5. Data Security

We maintain industry-standard security
measures - technical, physical, and managerial - to protect your personal information
from unauthorized access, disclosure, alteration, or loss. Access to your data
is strictly limited to authorized personnel who require it to perform their
duties.

While we strive to protect your information, no method of internet transmission is 100% secure. By using our website, you acknowledge and accept these risks.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once no longer required, your data will be securely deleted or anonymized.

7. Children's Privacy

Our website is intended for adults. Users under 18 years of age may browse our site but must not register or make purchases without the supervision of a parent or guardian.

8. Your Rights & Updating Information

You have the right to:

  • Access, correct, or update your personal information
  • Withdraw consent for promotional communications
  • Request deletion of your data, subject to legal requirements

To update your details, you can log in to your account or email us at:

9. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy, you may contact us:

Email: info@oahra.in
Phone:
+91-8471089038
Supported Hours:

Name: Oahra Botanika
Email:
info@oahra.in
Address: E-/0:2, Sector-22, Koparkhairne, Navi Mumbai,Thane-400709, Maharashtra.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.Continued use of our website after changes indicates your acceptance of the revised policy.